Support

    Help with Batchtab on the web and in the Batchtab iOS app.

    support@batchtab.com

    Signing in

    Sign in with an emailed code

    Enter your work email address. Batchtab emails you an eight-digit code that is valid for 15 minutes. If no email arrives, check your spam folder and make sure you used the address your organization registered for you.

    Sign in with a password

    A password is optional. Once you have set one in your Batchtab profile, you can sign in with your email address and that password instead of a code. If you forget it, sign in with an emailed code and set a new password in your profile.

    No account yet

    Batchtab accounts are created by your organization. There is no public sign-up. Ask your organization's Batchtab administrator to add you.

    The iOS app

    Requirements

    The Batchtab app runs on iPhone and iPad with iOS 17 or later and needs an internet connection. It signs in with the same email address you use on the web.

    Camera, location, and microphone

    The app asks for the camera to scan codes and take work photos, for your location only while the check-in panel is open, and for the microphone only while you hold the record button for voice receiving. You can change these permissions at any time in the iOS Settings app.

    Your account and data

    Leaving an organization

    Your organization's administrator manages your access and can remove it.

    Access, correction, and deletion requests

    Email support@batchtab.com from the address you sign in with. The Privacy Policy explains which data Batchtab processes and your rights.

    Contact

    solid native GmbH
    Paulsborner Str. 85
    10709 Berlin
    Germany

    Commercial register: District Court of Charlottenburg (Berlin), HRB 288291 B

    Email: support@batchtab.com